Terms and Conditions

PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE USING THE CENTRAL RESERVATIONS ONLINE RESERVATION FACILITY.

Quoted rates may change without prior notice should government taxes, fuel prices and other fees increase drastically and unexpectedly. Please confirm all rates.

o All quoted rates are in Namibian Dollars and are inclusive of 15% VAT
o Rates, where stated, are nett and are non-commissionable.
o Rates are quoted per room per night.
o Tariffs quoted are subject to change without prior notice.
o Private reservations will only be regarded as "confirmed" once the stipulated deposit has been received.
o Taleni Africa reserves the right to release a reservation if the due deposit is not received in full by the stipulated deposit due date.
o Full settlement of accommodation reservations must be made 30 days prior to arrival.

The following cancellation policy applies to all reservations:

Cancellation period: Cancellation fee
16 to 30 days prior to arrival: 50%
11 to 15 days prior to arrival: 75%
Less than 10 days prior to arrival: 100%
Non-arrivals: 100%

The following child policy applies:

Rates at Sossus Oasis for children:
0-4 Years – no cost
5-11 Years – 50% of rate
12 Years plus – full rates

Times

Check-in time: 14:00 and Check-out time: 10:00.
For times other than these please advise at the time of booking. While we do our utmost to accommodate early arrivals we can not guarantee immediate check-in. Late departures are strictly on prior arrangement with the Sossus Oasis and subject to availability of camp sites.

Tour Operators

The terms and conditions of the current annual contractual Tariff Agreement between Taleni Africa and the operator apply. Companies and operators making reservations without a signed Tariff Agreement with Taleni Africa are still bound by the full terms and conditions of the standard Tariff Agreement and automatically assume the highest rate category.